How Leaders Manage Their Emotions

Professional athletes are naturally talented, but they master their skill by spending thousands and thousands of hours developing their craft. So when we see a veteran pitching on the bump in Game 7 of the World Series start to show signs of unravelling, we’re quick to jump all over him for cracking under the pressure.

When we think of managing our emotions, the example of professional athletes lends itself well to this topic, because of how high we view them and their insane ability to effectively manage their minds. Athletes can develop healthy and productive emotional habits to ensure their emotions can facilitate their ability to perform well and achieve their goals.

The best ones can build off of bad performances and learn from them while taking constructive criticism from all angles in stride. Psychology Today defines emotions as, “powerful social signals that send us quick, physical messages that allow us to respond to our environment.” But what happens when this influx of neural activity overrides our system and causes us to not think clearly?

Here’s how the top leaders manage their minds.

They Understand that Emotions Have a Ripple Effect

A leader who is not managing his or her emotions well can wreak severe havoc on an entire organization. This can send powerful shockwaves that seriously damage employee morale, retention, and ultimately the bottom line. In Newton’s Third Law, for every action, there is an equal and opposite reaction. Meaning that emotions in the workplace will have a ripple effect enterprise wide—good, bad or otherwise.

They Don’t React Right Away

There is an old zen saying that we should “learn to respond, not react.” Immediately pulling the emotional trigger can lead to more issues down the road. It’s wise to take a deep breath and stabilize the overwhelming impulse for a few minutes to bring your heart rate back to normal, ride the wave of hormones and start to envision a positive path towards a solution. By understanding what’s happening to your body on a molecular level, you can better control it macro level. 

They’re Aware of Their Awareness  

Being able to critically examine your thinking means you can decipher between negative and rational thinking. It means taking a step back and understanding that this is pessimistic thinking that is taking over the controls and is running the show. By being cognizant of this negative mental block is how you’re able to sidestep it completely and move forward. 

They Build off of Failure

In the corporate climate, making mistakes can sometimes seem like a death sentence. And instead of finding solutions to move forward, many of us are more worried about scrambling to play the blame game about who will play the role of the scapegoat. It’s time to have a shift in our mindsets and stop wasting time playing this destructive game, and instead start working towards a solution – because that’s what ultimately matters. 

They Have Healthy Outlets

Having a healthy way of releasing emotions is important to letting your cognitive pipeline flow effectively. All those pent up hormones have to be processed and released in a healthy manner. It helps to see things from the bigger picture. Ask yourself; is this going to be a huge problem one year from now? By putting things into perspective, it allows you to realign with understanding your higher purpose and not getting caught up in temporary roadblocks.

Book a Consult

Martyn and his firm are awesome at hiring salespeople and sales leaders. He pretty much staffed up our entire sales team at Eloqua.

We benchmarked him against the best, even local recruiting firms and we found that Martyn could bring on better people, with less yield loss, from Toronto.

Mark Organ
CEO, Influitive

You can spend weeks, even months, in search of the right candidate. Or you can work with someone that knows where to look and save yourself the headache. I gave Martyn Bassett a job description and watched him repeatedly deliver on that from within the sales talent pool.

Keith Nealon
CEO, Vyze

Innovation is the key to success, which is why I trusted Martyn to build the product management team that’s pioneering our next generation of software. These were strategic, technical roles and – as usual – Martyn’s team delivered nothing less than the ideal candidate.

John McAuliffe
President, Leonardo

We drew up a very specific wishlist for our Business Development Executive – which included experience in managed and professional services, consistent over-performance and experience as a consultant – before we retained Martyn. We had no guarantee that candidate was on the market but Martyn’s team produced several that ticked all the boxes and one that exceeded our expectations.

Steven Graham
Managing Director, Computer Aid

Martyn has access to a seemingly limitless number of talented sales leaders and he is sure to understand business needs and present only fully vetted candidates. I wholly recommend him for anyone – candidate or hiring manager – looking to find the right home for talented sales leaders.

Chris French
VP Enterprise – Eastern Region, Globoforce

Having gone through interviews and job negotiations many times on my own before, I have to say that being presented by a recruiter this time made the process so much smoother. I’m sure that myself and my employer are both happier with the outcome as a result of working with Martyn Bassett Associates through the process.

Eric Bradnam
Solutions Architect – Channel Sales, Dundas Data Visualization

Martyn’s ability to bring talent to you is a benefit in and of itself, but what truly impressed me is his understanding of what you need and what you don’t need and having the conversation about it.

I looked at Martyn as more than the guy bringing talent to me – I looked to him for advice throughout the process.

Jamie Schneiderman
CEO, Clearfit

A company is only as successful as its talented people, which is why we turned to Martyn to find us the right people, for the right roles, at critical points in Leonardo’s growth.

Having top talent in place has helped the company’s transformation from a small media production company to a digital technology company serving the global hospitality industry. The quality of talent that Martyn has brought us is unmatched.

Paolo Boni
CEO, Leonardo

It’s a tricky thing to find the right people based in Toronto who can go and sell to distant markets and how to sell in a SaaS world with the right language skills – you can imagine it’s like finding a needle in a haystack and Martyn came up with great candidates that we used to fill a number of roles.

Greg Durand
VP, Global Sales, Cority