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Boost Your Knowledge of Career and Recruiting Trends

Checklist to Simplify Titles: Customer Success

As a recruitment firm who works with tech startups and scale-ups, we are often tasked with recruiting first-time leadership hires and during [...]
By Lauren Durfy | July 14th, 2021

Why Recruiters Don’t Immediately Share Client Companies with Candidates

If you've dealt with recruiters, you've probably asked yourself, why don’t these recruiters just disclose the client companies on their job [...]
By Lauren Durfy | March 24th, 2021

Resume 101

If you haven't reworked your resume in a while it can be difficult to remember where to start. While many of the principles remain the same [...]
By Martyn Bassett Associates | January 20th, 2021

Upcoming Webinar: Registration Now Open

To be considered a success, all business innovations must be feasible, viable and desirable. Design Thinking is an approach to innovation [...]
By Lauren Durfy | November 3rd, 2020

Candidate Corner - Jamie Murphy

Over the last 30 years, we’ve placed hundreds of very talented candidates at various software startups and well-known technology brands and [...]
By Martyn Bassett Associates | August 26th, 2020

Don’t Hire a Head of Customer Success without these 5 Traits

Hiring a Head of Customer Success is often one of the most complicated searches a company can make. For many companies, it's such a [...]
By Heidi Ram | July 29th, 2020

Foundations of Customer Success — Focus on Client ROI

For growing tech companies, the decision to hire for a net new function is often difficult. The first product manager, first director of [...]
By Heidi Ram | February 26th, 2019

5 ways to help you rethink your customer experience

We have entered the age of the customer. A focus on customer experience is a primary tactical advantage that helps companies survive the [...]
By Martyn Bassett Associates | February 12th, 2016

Is Your Marketing Team the Architect of Your Customer’s Journey?

As more and more customers research and purchase products online, B2B connections are breaking down and digital marketing is now necessary to [...]
By Martyn Bassett Associates | January 23rd, 2016