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AWS Systems and Support Engineer

Martyn Bassett Inc
Toronto Office



Our client is a Canadian success story: founded in 1991, privately held and profitable. Their suite of solutions ensure that someone, whether an Adventurer or a remote worker, has access to satellite based communication, ensuring their safety while being "off the grid".


Our Client is on the hunt for an AWS Systems and Support Engineer.

In this role you will act as the support to their Development, Testing and Operations teams.

You have a strong IT support and development background and enjoy a hands-on role where you can see the direct impact of your work.

You possess a comprehensive technical knowledge base and the ability to rapidly understand, assess and offer problem solutions.

You will continue to implement their pathway to a full CI/CD environment.

You have a strong background in AWS Systems Engineering and have proven experience in understanding the "why", helping to improve a Dev Ops Infrastructure.

Experience & Expertise

  • 3-5 years experience in a similar role
  • Strong communicator; requires good verbal and written communication across numerous teams.
  • Excellent technical, problem-solving, and troubleshooting skills
  • Well organized and able to prioritize a daily work schedule
  • Experience in software development and managing schedules. Knowledge of scripting languages and understanding of coding languages.
  • Excellent troubleshooting skills, ability to understand processes and procedures and to document them
  • Ability to communicate with and work across multiple vendors delivering real time services
  • Support of a Real time live environment
  • Understanding and ability to implement IT best practices with always on, always available services.
  • Deployment and integration experience
  • Experience in AWS Infrastructure, CloudFormation and Cloudwatch
  • Experience at working in an Agile environment
  • Experience in integrating SaaS systems.

Technical Skills:

  • Javascript, Typescript
  • JIRA, Confluence
  • AWS Infrastructure stack or Serverless Development stack
  • BitBucket or GitHub, AWS Code Pipeline, AWS Amplify, Jenkins
  • IaC, CloudFormation, IAM, Cloudwatch

Nice to have:

  • Magento exposure
  • Docker knowledge, experience and understanding